Returns & Exchanges
We want you to be completely satisfied with your Juliette has a gun fragrance; therefore, we offer a 30-day return window for products in their original, unopened packaging. Please note that for hygiene and safety reasons, used or opened beauty products cannot be returned.
Initiate Your Request
Contact our fragrance concierge team via the portal with your order number and the specific items you wish to return.
Prepare the Parcel
Carefully pack the unopened product in its original box and shipping carton to ensure the bottle remains protected during transit.
Attach the Label
Download and print the prepaid return shipping label provided by our team and affix it securely to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned item, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing